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Mar 2016

Hey @Snortimer, this is a specific case we’ll have to work together with you to overcome. How about sending the code to your PO box verify your address and lets us know when it’s done. We can than manually update it to your physical address after we do a double check ourselves.

Would that work for you?

Brian

I’ll see how it goes. I added both the PO and physical address. Sometimes that works. I’d still like to update the address after verification, though.

@JATMN @Cotterpin thanks for sharing your concerns guys, really appreciated, we’ll collect all feedback and then see how we can best address these concerns. Just to be clear the verified address option doesn’t change what we show to customers who want to pick up at your Hub, only if you used a non specific address before (for instance with no house number) that will change.

We’ve seen quite some unhappy customers in the past year that were surprised by Hubs who were shipping from complete different cities or even countries, that’s one of the things we wish to address with this feature, the fact that you offer pick-up very close to your Hub isn’t what we’re after. We’ll keep you informed, and do let me know if you have any ideas on tackling your use-cases.