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First if you flashed with the on-line version of Sailfish then that can be an issue. The version on the printer is specific to Flashforge. Now, is there any glass plate or other surface on the bed? Use the manual movement controls to move the bed up and watch to see how close the limit switch is …
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Never used that printer or slicer but in general if the supports are sticking to hard then look for a setting called something like support upper and or lower vertical separation layers or distance. Set it to as much of a gap as you can and still get a good layer over the support. Generally on the…
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Temps, speeds, slicer? Likely printing too fast and is a part cooling fan on?
