Hi. I am about to start in the 3d printing world and have not really decided which printer to choose yet, but my eyes was on the Zortrax M200, but it is a bit pricy for me right now and the filaments are more expensive.
But some time ago I got a offer saying that if I buy 56 filaments i get the M200 for free.
It sounded very good so I contacted them via their homepage with some questions, but i never got an answer.
But now the answered me, that the offer is out and they have had huge problems with their mail, but i can get a discount of 10% or 20 if I buy other things.
Was that offer an hoax? Or do anyone actually know anyone that got that offer?
Are Zortrax har to reach?
Are their customer care satisfactory?
Is it really worth the money to buy that printer or should I use something else? Suggestions?
It was very much a legit offer: it was covered by a lot of 3D printing news outlets, and I even remember seeing it on their site at some point.
Keep in mind 56 rolls of filament amounts to about $2030. Of course, that’s still an extraordinary deal, where you basically purchased a printer and got enough filament to last several months for free, but it’s not as if you were just spending a few hundred and getting $2k worth of return.
Zortrax is honestly one of most genuine, responsive companies I’ve ever had the pleasure of meeting, and this is coming from someone who would never personally buy a Zortrax printer (simply because I’m a Reprapper and a tad short on money). If you dig through the 3D Hubs talk pages, you might find a few “suggestion” threads for Zortrax, in which almost every time a representative has responded and passed the suggestions to their development teams. Their print quality is top-of-the-line and IMO it’s well worth the $2k for a Zortrax if you can afford it.
No, it is not a hoax. It was very legitimate offer. They had several “specials” this year. They are riding very high with their printers and I’m using 5 of M200 in my daily operation. My longest print took 64 hrs without problems. I’m running them through UPS to ensure power quality.
My company was so impressed with M200 that we become reseller and service place for Zortrax for entire South East and South of USA. We have printers in schools and companies from Lousianna to New Jersey. We trust printers so much that wew are givng 2 years extended warranty for small fee for every printer purchased from us.
I can assure you that you cannot go wrong with Zortrax M220. And if they are slow to respond, please call us at 678-560-3739 or send emai. We are responding in 24 hrs the latest, sually next business day. In emergency we can respond in 4 hrs.
We are also very active 3D Hubs member and you can contact us this way too.
But unfortunatly for me IT seems to be a hoax anyway. I was unsure whether they would ship to me so I wrote to them a week before offer ended, but I never got an answer. The offer was like buy filament for 2200€ and get the 2200€ m200 for free.
Now months after I get a mail saying that they have had huge problems With Their mail but now i get 20% off IF i buy filaments for that. 440€ off IF i spend them.
So using them for serious printing makes me doubt! IF they have internal problems and I as a customer have to pay the price dont sound too good!
what do i say to My customers?
i Will check your page but IT is too expensive for me to buy from the states. I have to pay taxes twice then
