Has anyone got an update on what’s happening with the software on Windows 10 iv emailed them multiple times and just get an automated response thanks in advance
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16 days later
[post deleted per user request]
Hi Peter, can I ask you, is the metal frame that the print bed sits on very slightly bent? and what is this ridge ink PLA you speak of? Thanks in advance
Mine is bent apparently it’s meant to be like that so they say eaglemoss are the biggest bunch of bullsh*ters if u buy it ready to run its not bent they tell u any old crap so u go away
Hi Danny the metal frame does not seem to be bent at least I have not noticed this. The Ridgid Ink I found searching the web It does not need a heated bed It is PLA, Ridig Ink produce a number of filaments and I have found them to be very fast in sending materials out, I use it as my bed will not heat have spoke to Eaglemoss and they are going to send me a new sensor but are waiting for new stock ti arrive. I now have a new problem that I am being denied access to Com 3 so can’t connect to my printer not sure if it is a program conflict so look on the net for a solution.
Thanks for getting back to me Peter, many people including myself have found that the frame is very slightly bent, the horizontal bar directly under the print bed that goes from left to right, not front to back and moves the print bed up and down.
What measurement filament did you get? I have had success with very basic prints but keep having the model become unstuck and the nozzle touch the prints on larger more complex objects moving the object out of line, usually within the last 20 minutes or so, very frustrating.
Regarding your com3 problem, my first question would be, have you installed the drivers, I found an online video regarding installing drivers for the software and if i remembered correctly that was to do with that.
Thanks
Danny
Hi Danny yes you are right my support bar under the print plate is bent but does not seem to effect the print I have resolved the problem with the com3 port I had installed Repieter host and it was a conflict between the 2 programs. I use the 1.75 Rigid ink filament not the plus but the standard this sticks well to a cold print bed too well so I use the wide masking tape to help remove the model from the print bed. I think this will solve your problem with the model becoming unstuck from the bed.
Thank you for your comment on installing new drivers though this was not the problem it pointed me in the right direction as a new install had caused the problem
Thanks
Pete
2 months later
20 days later
Hi Stephen
Send me an e-mail and I will get this sorted.
I will help you where i can
4 months later
Ive been emailing them for months and still don’t have a resolution to my problem. They have replaced various parts but nothing has corrected the fault. Mine prints the initial layer ok but every layer on top of that is offset to the left. All I end up with is a mess of plastic with nothing formed.
Antony
6 months later
Has anyone ever managed to get this thing working? After over a year of trying just about everything I can think of it still refuses to do its job. Every time I attempt to print from it the print moves to the left. So instead of the item being built one layer on top of each other - each succeeding layer is slightly to the left.
Ive had replacement parts - updated software - checked every connection and every motor/band - nothing has helped. As far as I’m concerned its just a very expensive pile of junk.
2 months later
I also started with the print bed not heating up. All I had to do was re-apply the firmware and then it started heating up correctly. I also removed the extra cooling fan and it’s cover as it was stopping the print head from heating up enough.