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Try loading a new filament on top of the stuck one. Keep the new one straight as posseble. Exstruding it out.
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When you select “Build” the next step gives you the option to select from Internal Drive or USB. The SD card / Internal drive is located under the cover on the back of det device, top left edge.
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There might be somthing wrong with the name of the file. I had a simular issue. I resolved it by deleting the file from the internal drive of the Flashforge Finder, and from the USB drive, and from the computer, then generated the .gx file again, using a simpler output name for saving. try aaa.gx