True. Conclusion: We have not tackled this issue yet. I do think specifics is better than “low”, “medium”, “high” but indeed it probably doesn’t mean a lot for customers. Ideas here would be extremely welcome
Sorry for my messy explanation. It is not that, layer height is a concept I understand, but I am afraid new clients (I said new users and meant clients) maybe see those headings (75 microns, 200 microns…) and don’t really understand we are talking about final quality. Maybe an infographic of some kind or a brief explanatory text could be enough so they get the idea. I say this because 90% of my clients were newcomers and I think the more intuitive the process is, the better for everybody. Thanks for the support!
Agree, maybe with a close up explanatory picture or diagram right beside the microns? But then the customer will think that is exactly how their print is going to be like…
@Grod I’m not sure what the reasoning behind the recent change, but it is definitely disturbing and pretty confusing. I’m now unable to enter filament volumes into order pages. I’m also unable to select a printer and resolution for those orders that say “TBD”.
It would make a lot more sense to test things out, or perhaps ask for feedback from Hubs before rolling out drastic changes like this.
The tabulated approach for the different resolutions should be extended to the material level as well
I understand the issue, will check with UX and Devs what is possible
The new ways of price calculation look really intriguing and are something that I greatly value. But some settings seem quite cryptic to me and I would appreciate some more information on how they actually work.
For example, what happens when somebody would like to place an order below the minimum value?
The price the customer will see, bumps up to your minimum. You will not receive orders below this point
When I apply multiple ways of calculating part price, which one will the customer end up seeing? The most expensive?
They add up, so if you add multiple features, you will increase your price. Of course you can tweak to take a bit of pricing from multiple features.
At this point I still feel like material used is the way to calculate cost, so the fact that I can only change the final price and not the volume may look quite arbitrary to customers.
I’m not sure if I understand this one. Can you elaborate on what you feel is missing? thanks!
@wei_sheng_3139 sorry to hear you find it confusing. Are you having any trouble with orders currently running? For new order sit shouldn’t be an issue. Please let me know
ps. response from dev “before we allowed Hubs to change the volume of a model on the order page. Because of the advanced pricing we can’t allow that anymore but they can change the price directly instead of the volume”. Does that solve?
