You definitely upset the apple cart ;-). Thank you so much for all of your info.
Thank you so much! I am going to copy your response and share it with my father so he can benefit from your experience.
Just a quick follow-up. It’s been a week since I re-did tinned all the connections going to the control board and so far I haven’t had a single error pop up. I’m fairly confident in saying that the root cause of the “TOOL x” errors/heated plate not working is due to poor and/or non-existing tinning of the leads.
This is probably an obvious question, but what is re-tinning? I have a Flashforge Creator Pro and I have had the same problem since a month and a half after I got my machine (coincidentally after the warranty ran out.) Aftertaking apart the machine and putting it back together several times and checking the connections, I started working with Flashforge’s support team. First they had me replace the thermocoupler. When that didn’t work, I replaced the heating cartridge. Next I ordered an entire brand new extruder set (over $300) and still had the same message and no working printer. The company has finally admitted defeat and is sending me a new motherboard. It is August and I have been unable to use my 3D printer since the beginning of May. In the meantime, I also have a Flashforge Finder which I like a whole lot better than the Creator Pro. However, the beginning of July I needed a new PTFE tube which is a $3 part. I decided to order two of them. The shipping was $17! After waiting for about three weeks for the part to arrive, I received a message stating that the part was backordered and it would be a few more weeks before I received it. In the meantime, they had already charged my PayPal account for the parts! In addition, there is nowhere else I can get the part. Therefore, I have two Flashforge printers sitting in my house and I haven’t been able to print for over a month.
I came on here to see if Qidi was any better, and it doesn’t sound like it. I must warn you all, though, that Flashforge is NOT the way to go. They will break down or at the very least need part maintenance. Sometimes the parts can be found on Amazon. However, if they cannot, you can be stuck with a non-working printer for months!!! In addition, the shipping is outrageous! They send everything UPS and the shipping cost is sometimes higher than the cost of the parts. They do not take into consideration that you are ordering more than one part, either. They add a shipping cost to each part.
Tinning is applying solder with a soldering iron to the ends of the electrical connections. Here’s a video that shows what I’m talking about.
Qidi support is actually REALLY good. They monitor web forums and reach out to people having issues.
What problem are you having exactly?
I have sold five of these and still can’t can’t their reseller deals LOL how did you do it lol