We just updated our printers and have 1 printer that is always available (1 day delivery) and 1 printer that is more busy and has a delivery time of 3 days.
This means the prices for these printers are different and we want clients to be able to choose between a fast delivery with higher prices, or a slower delivery with lower pricing.
On the overview page of 3D hubs this seems to work fine with a "from: " pricing and “1-3 days” delivery time. However, when actually submitting a print a client can select materials, which makes the price switch automatically to the 1 day delivery printer with the highest price.
We would suggest letting the client make this decision. Do they either want a quick delivery, or a lower price.
2 Likes
JATMN
January 4, 2016, 6:23pm
2
I found… while it is annoying… to name materials slightly different for your cheaper printer. I had to do this for one of my printers… while it has same colors as my primary printer the filament diameter was different between the 2 machines so I added a pre-fix to the color to indicate it was for the other printer… in my case I have a UM2 and a D4… UM2 lists a “white” while my D4 lists “D4 - White” this forces the order to my D4 printer rather than the higher cost UM2 printer.
This method appears to work fine with my past orders. I have asked my customers about the orders (for both printers) and the orders processed from correct printers as they expected…
Hi @vawontwerp , as @JATMN pointed out, in order to avoid customers switch in between printers when choosing materials (for example), you have to rename the filament/ materials for each printer. It’s a bit more time consuming, but it does the job.
Sorry for the annoyance, we could work on improving the usability for this. I’ll bring it up with my colleagues - @petervl ! - and add it to the ‘Revisit’ list
3 Likes
JATMN
January 5, 2016, 4:42pm
4
@gabriela3d you said there was some changes coming in to the site this year… when is the changes expected to go live?
Patience you must have, my young padawan!
3 Likes
It would be nice as well to have like a checkbox or something for a client to be able to choose rush printing and have it automatically add a percentage to the charge. For example I have two main printers, but in order to charge extra for a rush job I have to list a completely different ghost printer with a higher price.
2 Likes
