Hello,
Update looks good! Thanks! I have problem though: I am unable to upload pictures to my hub page. It would show progress but then says There was a problem saving picture or something. Also I noticed the counts for profile visits and search results are now reversed (on hub dashboard, when you hover the mouse over “i” at hub views section). Otherwise looking good so far!
I hope it is high up on the list. If you need someone to test it please let me know.
Oke, lets keep it like this for now and if you run into any issues just let us know! Good to hear the verification worked out!
We’re not working on this at the moment, but we understand the importance of reviews for Hubs. For now the quickest way would be to open completed orders in tabs once a week and remind the customers that haven’t reviewed you.
Once we roll out more status updates/notifications on the order page we’ll be able to show if an order was reviewed or not, but right now we don’t have the functionality to easily add it in. So please bear with us.
Any news on expanding hub verification?
I’m seeing my hub get lower and lower in average search positions, despite getting more 5* reviews. I’m guessing the Level 3 hubs are verifying themselves increasingly often and are given higher weightings in the results accordingly. Nice for them! When can level 1ers expect the same feature? Worried that without it, progressing from level 1 becomes increasingly difficult.
Just setting a custom header banner and sig picture will increase your ranking alone. Hubs with default settings get lower ranked. This was actually announced by 3DHubs not too long ago… Also should elaborate on your description a lot more. Give more detailed descriptions of your pictures too and (not my design’s) should actually include the thingiverse link (or whatever site it was downloaded from). Also you should post a lot more pictures of interesting things that you think people would generally want printed (phone cases, toys, gadgets, statues) put details about the print in the description of the picture as well (layer resolution, material type, infill, etc.)
The wider roll out will happen in May, we’re currently ironing out the bugs. As its only available to a small group of Hubs we’re not (yet) taking it into account for ranking.
Cheers,
Brian
Thanks, thats great news.
Ok! Thanks for the giant update guys!
Unfortunately, I’m a bit confused with the verification. First of all, as far as I know, I am still a “starter” level hub (in the United States). However, I am still able to verify my hub from the dashboard and the verification tab. I thought you had to be at the “intermediate” level to become verified. Is this a bug? Or is everybody now able to become verified?
I’m also having issues with the postal verification. I entered in my address and confirmed, but then the verifying button grays out with a spinning wheel. And if I refresh the page, the verification button lights up again, as if I hadn’t done anything at all. I’m not sure if the postcard request has gone through, or if I’m doing something incorrectly.
Any input on both of these problems/bugs would be great! @Filemon or @Brian, any suggestions?
Hi @Jackson277 Can you post any open questions you still have on verification here: Talk Manufacturing | Hubs? Thanks!