Introducing the new Hub Dashboard

FrancescoB · 2016-03-14T15:35:24.000Z

We’ll have a look for sure. Thank you for reporting the issue!

KorneelB · 2016-03-14T19:13:22.000Z

For me, the buttons to go between pages are gone… am I the only one? I can’t access any orders beyond page one now

JATMN · 2016-03-14T19:38:51.000Z

Tried that… no difference…

Brian · 2016-03-14T20:15:38.000Z

Hey @JATMN it looks like it works now… I just re-ordened your images and added a link and saving worked this time. We just did a update to fix this issue, let me know if you’re seeing the same?

JATMN · 2016-03-14T20:17:58.000Z

But… all those images -had- links before… I haven’t added any that I can recall since before the new dashboard.

Brian · 2016-03-14T20:35:24.000Z

It looks like for some users the links got lost when they updated the orders or their gallery, this shouldn’t happen anymore now. @ludoh can you confirm?

GloomySparker · 2016-03-15T12:28:07.000Z

Congrats @Marvin, you did a fantastic job!

Steelmans · 2016-03-15T12:51:20.000Z

@Filemon Could you take this opportunity to sort out the County (State) field for customers delivery addresses in the UK? At the moment it shows them as abbreviations like the ones used in the USA. For example West Midlands would be shown as WM and Nottinghamshire is NT. These are not used in the UK.

As a side note would it be possible to allow the system to print labels rather than having to cut and paste into other software to print? One for the list!

GloomySparker · 2016-03-15T13:03:22.000Z

I agree with @Snortimer for the shipping labels printing… currently, it’s a pain!

gregh · 2016-03-15T13:06:27.000Z

Yes, Royal Mail has an API with which Ebay integrates seamlessly -that is quite a pleasure to use. However with a combination of Royal Mail’s cumbersome online mail purchasing and the fiddly way I have to cut & paste each field from 3D Hubs, this often feels like the most unnecessarily time-consuming part of fulfilling orders. Ability to print labels -or even better, Royal Mail integration would get all my votes, but I understand that this is just one country.

markembling · 2016-03-15T13:12:05.000Z

I’d second both of these request, particularly the first one. I end up missing them out since Royal Mail (UK postal service) can do without the county field and I never know what they’re actually supposed to say half the time.

Labels would be nice, but there’d be a lot of variables to take into account… various Avery templates and so on…

Filemon · 2016-03-15T13:19:49.000Z

Indeed all good points. A major shipping update is already planned and high on the priority list. I will forward all your points to go into that sprint. Cheers!

gregh · 2016-03-15T13:59:49.000Z

I Just had a customer make the following comment; I have not seen this issue myself, but maybe this is something related to the recent changes:

I’m slightly confused. I was not able to get in with my UK mobile number. It always requires Netherlands number format, in spite of the fact I had chosen UK prefix. Finally I used non existent number , but Netherlands format !!! Anything wrong with the portal?

JATMN · 2016-03-15T15:02:39.000Z

I ship with a stamps.com account… its quite effortless… copy and paste the address as one block and set weight and shipping class … done… o.O

GloomySparker · 2016-03-15T21:00:54.000Z

Great solution… for those living in the US

JATMN · 2016-03-15T21:02:49.000Z

True…

Brian · 2016-03-15T21:15:33.000Z

Hey @Snortimer, this is a specific case we’ll have to work together with you to overcome. How about sending the code to your PO box verify your address and lets us know when it’s done. We can than manually update it to your physical address after we do a double check ourselves.

Would that work for you?

Brian

Snortimer · 2016-03-15T22:05:22.000Z

I’ll see how it goes. I added both the PO and physical address. Sometimes that works. I’d still like to update the address after verification, though.

Brian · 2016-03-15T22:32:05.000Z

Thanks for sharing, great for our US based Hubs indeed.

JATMN · 2016-03-15T22:35:29.000Z

Nooooo my secret is out!!