Just one more niggly little bug to report: when declining an order/enquiry, I’m being redirected to a blank page with the title of “Page not found”, rather than back to the new order dashboard as I’d expect. I’m having no problems actioning the decline, but it looks like the redirect thereafter just needs to be updated, as it looks like it’s either broken or trying to go back to the old version
Ah, thanks @markembling !
@FrancescoB @ludoh could you have a look? Let me know, Thx!
I might have the cause for this bug; with the update, you’re now required to fill in a “state” or “province” (depending on country). This is a new field, and empty by default. This is probably the main cause of issues with profile or Hub pictures. Filling this in might solve (it’s a bit weird, I admit).
We’ll be fixing the bug this week, but for now this might be the easiest way to move forward.
Let me know
We’ll have a look for sure. Thank you for reporting the issue!
For me, the buttons to go between pages are gone… am I the only one? I can’t access any orders beyond page one now
JATMN
March 14, 2016, 7:38pm
64
Tried that… no difference…
Brian
March 14, 2016, 8:15pm
65
Hey @JATMN it looks like it works now… I just re-ordened your images and added a link and saving worked this time. We just did a update to fix this issue, let me know if you’re seeing the same?
JATMN
March 14, 2016, 8:17pm
66
But… all those images -had- links before… I haven’t added any that I can recall since before the new dashboard.
Brian
March 14, 2016, 8:35pm
67
It looks like for some users the links got lost when they updated the orders or their gallery, this shouldn’t happen anymore now. @ludoh can you confirm?
1 Like
Congrats @Marvin , you did a fantastic job!
@Filemon Could you take this opportunity to sort out the County (State) field for customers delivery addresses in the UK? At the moment it shows them as abbreviations like the ones used in the USA. For example West Midlands would be shown as WM and Nottinghamshire is NT. These are not used in the UK.
As a side note would it be possible to allow the system to print labels rather than having to cut and paste into other software to print? One for the list!
3 Likes
I agree with @Snortimer for the shipping labels printing… currently, it’s a pain!
1 Like
gregh
March 15, 2016, 1:06pm
71
Yes, Royal Mail has an API with which Ebay integrates seamlessly -that is quite a pleasure to use. However with a combination of Royal Mail’s cumbersome online mail purchasing and the fiddly way I have to cut & paste each field from 3D Hubs, this often feels like the most unnecessarily time-consuming part of fulfilling orders. Ability to print labels -or even better, Royal Mail integration would get all my votes, but I understand that this is just one country.
1 Like
I’d second both of these request, particularly the first one. I end up missing them out since Royal Mail (UK postal service) can do without the county field and I never know what they’re actually supposed to say half the time.
Labels would be nice, but there’d be a lot of variables to take into account… various Avery templates and so on…
1 Like
Indeed all good points. A major shipping update is already planned and high on the priority list. I will forward all your points to go into that sprint. Cheers!
gregh
March 15, 2016, 1:59pm
74
I Just had a customer make the following comment; I have not seen this issue myself, but maybe this is something related to the recent changes:
I’m slightly confused. I was not able to get in with my UK mobile number. It always requires Netherlands number format, in spite of the fact I had chosen UK prefix. Finally I used non existent number , but Netherlands format !!! Anything wrong with the portal?
JATMN
March 15, 2016, 3:02pm
75
I ship with a stamps.com account… its quite effortless… copy and paste the address as one block and set weight and shipping class … done… o.O
Great solution… for those living in the US
