I would agree with this too, the order isn’t completed until 3D Hubs have paid out to the hubs. The status could just read “Paid Out” or similar.
Also wouldn’t now be the ideal time to add a column to show if the client has left a review? It could be a simple tick (check) or cross so we can see at a a glance.
I have just seen this behaviour and absolutely agree. In fact 3D Hubs own definition of completed orders is “The total number of completed and paid out orders”, so this new behaviour is not consistent with the definition of that list.
Good points! The good thing about the new architecture is that these kind of additions have become quite a bit easier to do. I’ll put both points on the list to review:
Add status when Hubs are awaiting payouts
Add indicator in Order Overview whether customer left a review or not
The address thing is purely a UX / interface issue at this point. It will work on the post cards as should (did multiple test to confirm). We’ll fix the UX asap as well.