just curious to know, as every time i go to an open order a link pops up saying i need to enter my payout info and to “click here” i know my payout info is already set up as i regularly receive payouts from 3Dhubs. anyone else experienced this?
Hi @steven_10, thanks for the heads up! This sounds like a bug, let me check with my colleagues.
Hey @steven_10, we did have some issues this morning considering the payout details. We’ve restored them from a backup and you should be paid out as regular.
There is no indication of malicious behaviour considering this, but thanks for the heads up!
Hi, Thanks for the quick responses and feedbacks! has stopped happening now.
I haven’t seen the popup, but I’ve definitely seen a delay in payouts. I have 9 orders I’m waiting on payouts, 2 of them are 6 days old now. The latest news from @ferkan is that I need to wait another week.
The problem I have is that I’ve paid up-front for shipping on a number of these orders.
Any news/updates from 3D Hubs?
Hi @steven_10 and @eckerj,
We had some technical issues this week, but everything is solved now! Your orders have just been paid.
Sorry for the delay!
Have a nice weekend,
Fabian
Thanks Fabian!
