Hi Barry,
All the balony about the lid switch is total carp.
You can disable it in the software settings. So, none of this depressing the lid switch.
I need everyone’s story of problems.
Going into your email account and search for Eaglemoss and Dbfactory. You need to forward these to my email address if, you wish to have a class action template.
I am very serious about ‘no contact’ with them once, you have exhausted their chance to correct your problems.
I have had all the emails you are talking about and they can’t tell their R’s from their Elbows. They can’t even communicate effectively internally, either it’s a case of Chinese Whisper’s or you end up repeating yourself.
They are expecting us to give in to their fun and games.
They have sold us a piece of poo, based on the Reprap design and I can assure you, you don’t need a hood to print ABS successfully.
Everything they have commissioned with the Vector 3 is flawed.
If your new filling fell out by the dentist. Would you accept it if they said come back next year or see another dentist?
This is what Eaglemoss and Dbfactory are up to, passing us from pillar to post and back again.
We shouldn’t have to seek out our own fixes. We paid for a product and it’s not fit for purpose. How much anxiety and stress, not forgetting time, have you left?
Would they put up with it?
We want our money back and compensation.
My dear late Uncle, who recently passed away, used to quote ‘the squeaky wheel always gets the oil’ and this what we are ‘the squeaky wheel.’
Kind Regards
Andrew
