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well… I ended up having this same problem… The stepper would make a grinding noise then the print would shift to the right. creating steps. I re-wired the x axis stepper and the problem was solved.
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are you sure the nozzle is not hitting the print? I had to adjust my nozzles the left nozzle was lower and kept hitting anything i was printing with the right nozzle. The result was something like i see in your photo. Once i adjusted them I did not have this issue anymore.
