1

Good morning,
I have an Anycubic Upgraded Prusa i3 Desktop I tried to print some files and the objects are crushed, for example if the object is round in print I will have an ellipse, from a square base i will get a rectangle, y axis is less than the real value .

2

Did it print ok before? What slicer? Sounds like a setting in the slicer is wrong or the wrong printer is selected. Also might be an actual hardware issue.

3

It sounds like your scale in your slicer settings are off. Or somehow the seetings accidentally changed in your E-PROM when calibrating your printer. I would check those two out first. Let me know if it fixes your issue!!!

Best of Luck!

-HodgerTech

4

I’ve calibrated the printer several times but I do not know how to do it on E-PROM, the changes are not random, the print is asymmetric but always the same

5

The printer is this
https://www.amazon.it/gp/product/B074JWVWD5/ref=oh\_aui\_detailpage\_o03\_s00?ie=UTF8&th=1

It’s new and has never printed well, not even the owl_pair.gcode file contained in the kit sd card. I also tried some files downloaded from the internet and several software but the print is not proportionate, the measure of the y axis looks like half the actual value.