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Apr 2016

Hi,

One of my machine can not be started since the temperature always stay around 99%. Sometimes reach to 100% bach withdraw to 99% rather than start the printing.

Today, the screen shows up the Extruder Heating Error. Anyone has the same situation like this?

best,

  • created

    Apr '16
  • last reply

    Aug '16
  • 5

    replies

  • 1.8k

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  • 5

    users

Probably faulty pcb, extruder cable, or heater cable failure, In worst case it will be motherboard related.

Try any of the first ones as options.

Very recomendabel to contact support or reseller.

The bug is corrected with the last zsuite software

You have to upload and install the last M200 software

http://support.zortrax.com/downloads/ 24

you just have to put the software on the sd card and launch the machine : the install is automatic.

25 days later

It’s not. I have 1.0.2 and issue still exists.

What’s odd is that extruder heating on service menu works fine. Just in model printing it has problems.

3 months later

Same here. Update did not fix problem. Printer is doing this all the time now. I want to try replacing the thermocoupler but they don’t sell that part on their site. Anybody found a good replacement part for that?

I contacted them, and they’ve sent me replacement parts. Works fine now.