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Apr 2016

hello support team!

help me please.

How can I change my Hub location?

  • created

    Apr '16
  • last reply

    May '16
  • 8

    replies

  • 941

    views

  • 3

    users

hello robin3D!

>You can easily change the address of your Hub by going to: https://www.3dhubs.com/manage/#/hub/edit

Well, in my account I have changed address two weeks ago.

there are no problems, What I should to print to be verified?

How to get order for verification?

I have not found where the written rules for this situation.

The last time this happened without any problems,

I received an order.

what I should do?

Thanks!

Yuris.

Hey Yuris,

I’m afraid that verification is only available for level 3 Hubs or higher at the moment. We’re running a trial on this new feature.

For more information on Verification and your Hub dashboard in general, please see: Talk Manufacturing | Hubs

Best,
Robin

Hey Robin!

do not disappear!

from your answer turns out I can not get something is not working. is it right?

Let’s see

  1. Phone number verification; we’ll send you a text message with a confirmation code
  2. Address verification; we’ll send you a postcard with a unique verification code Get your Hub Verified

1. From the very beginning my phone written in my account You can send me the confirmation code.

2. The new address I wrote two weeks ago and I can get the card with unique verification code.

hey !!! It seems that the next note kills my desire to be verified.

Important Note: Hub Verification is still in beta and is currently only available to level 3 Hubs (intermediate) and up in the United States, Canada, the United Kingdom and the Netherlands.

This looks bad, no France, and also verification refer to the level 3 Hubs (intermediate).

what does it mean?

month ore three months?

when I can come back for verification?

Thanks.

Yuris.

Hi Yuris,

I can assure you, I didn’t disappear. We’ll probably roll out verification to the rest of the platform later this year. We’re currently still in a trial period and once we’re ready to allow the rest of the Hubs to get verified as well, we’ll let you know :wink:

Have a nice evening!

Best,
Robin - 3D Hubs

Thank you Robin!

But still for me “probably roll out” “later this year” it sounds very abstract long.

It would be better to hear how many months will pass the trial period

Okay no matter how long it will takes.

When it is available, let me know, please

good luck

Yuris

15 days later

Hi robin3D!

16 days passed.

What about those, who have changed address and want to be verified for the second time?

Answer:" later this year" I do not like.

what would be if I close my Hube and open new again?

Can I get a faster verification this way?

robin3D please help! I beg you.

Yuris.

1 month later

Hello,

I have my address on my hub but there is no pin on the map for me.

What I have to do?

Thanks!