Customers are still reviewing 3D Hubs. If 3D Hubs sees you are receiving poor reviews, they will remove you from the program.
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I got some additional information directly from 3D Hubs today:
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There will be no restriction on who can order from 3D Hubs.
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There will be a 20.00 minimum order requirement.
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They are not interested in working with anyone to license or sell the 3D Hubs technology.
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They will be working on bad file rejection.
What I read into this - this is my own opinion:
There is no “business to business” model. This is only focused on weeding out Hubs that don’t meet their arbitrary and somewhat counteracting requirements.
Pretty underhanded to me.
I asked them about five times for an explanation of the ratings. They outright refused every time because they were afraid the Hubs would abuse the rating system. What I can tell you from my own ratings is that one decline, for any reason, dropped my rating about 0.6% and a completed order raised it by about 0.1%. This is all based on their dashboard. If a customer cancelled the order it might have been a lower penalty. If you cancelled due to a machine error, it was a larger penalty and they would automatically take the printer offline.
Amusingly, I am still getting orders in my queue. Admins are also manually declining and immediately archiving them.