Quote Help

markuscaroba · 2015-01-05T16:34:28.000Z

Hello, I have been trying to upload my file for a quote, it is telling me the file is to big and I notice that it cm, I have been requesting inches.

gabriela3d · 2015-01-05T17:12:55.000Z

Hi Markus, @Alex3DHubs or @Robin3D will definitely be able to help, if you send us the file. Cheers

markuscaroba · 2015-01-05T17:28:33.000Z

Attached, is a copy of the file.
Finger Grip Fixture New 11 19 14.STL (1.03 MB)

markuscaroba · 2015-01-05T17:29:58.000Z

I would like to have it printed in white ABS, glossy if possible, at a high resolution.

Robin3D · 2015-01-06T08:07:02.000Z

Hi Markus, thank you for getting in touch with us.

I checked out your model and it looks like you might have modelled the file in another measurement unit than inches. Can you tell me what size the model is supposed to be? Then I can scale it to the correct size for you and you shouldn’t have any trouble uploading it to 3D Hubs

gabriela3d · 2015-01-06T19:11:17.000Z

Hi guys, did you sort this out?

markuscaroba · 2015-01-06T19:22:32.000Z

7.556" x 6.2" x 1.0" thick, at the towers the width is 8.46"

Robin3D · 2015-01-07T09:48:51.000Z

Hi Markus,

I’ve checked out your model and the measurements are correct. 8.46" converts to 21.5 cm. And this is shown on the website when you upload your model.

Please do let me know if you have any further questions.

Best,

Robin
FingerGrip.stl (1.03 MB)

Screen Shot 2015-01-07 at 10.36.38_0.png1112×317 29.1 KB

markuscaroba · 2015-01-07T15:48:02.000Z

So is this too big to print then?

Robin3D · 2015-01-07T15:51:33.000Z

Not at all, it’s perfectly printable. If you upload the model to the website and go to www.3dhubs.com/3dprint you will automatically receive a list of Hubs that are able to print the model. The printers with a building plate that is to small for your model are automatically filtered out of the results.

markuscaroba · 2015-01-07T16:09:45.000Z

This is where my problem began, I uploaded to the HuB and nothing popped up in my area or even unlimited distance that would be able to print for me. Can you help?

Robin3D · 2015-01-07T16:45:00.000Z

Hey Markus, did you try uploading the model I attached to my previous post? Please make sure you have mm selected as your measurement unit (which is the default setting). If you still don’t see any results, please contact me via robin@3dhubs.com and we’ll get this all sorted out