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dear qidi tech. I have recently bought a brand new 3d printer from a person on ebay It was an unwanted gift and he could not work out how to use it.

I have used it now for several prints. Wow what a beautiful printer. I love it. But now i have got a small issue with the touch screen.

I noticed that the clear plastic cover was scratched. I actually picked the corner and the whole piece of clear plastic peeled off. It looks like the kind of plastic that is put on to electrical items to keep them clean during shipping. My example would be just like when you buy a new Iphone. it has a plastic film over the screen.

Well, I pulled off the plastic and now my touch screen will not work. Is that plastic meant to be there or not please.

Im stuck now as I always like to pre heat before a print as it saves time.

Please can you advise me.

Many thanks

Andy