One of the guys in my printing group had to insert an abs cartridge for loading the pla. After that just a little olive oil on a sponge clothes pinned to the tube at the top of the extruder was all that was needed. The fan shroud on thingiverse and turning the fan backwards helps too. Flash to repetier. Best decision for my machine.
I didn’t know they had a promotion upgrade your shooter for free. I had to send my printer in for warranty work and I asked if they can upgrade it and they said I paid the price for the new.
I called and complained (knowing what the problem was) and they asked how old was it and basically said if it’s under a year old it would be under warranty and they could send me the PLA promotion link. A new extruder costs $100 so a free extruder is worth it BUT you have to have a 1.0 AND it has to have a certain serial number set. 3DP01 or something like that. The duo and aio are listed on their site.
If if you never registered your machine just register it with a date within a year and provide them an image of an invoice for your machine with the date you put as the purchase as the invoice date.
My machine that needed it I bought used but I said new to them.
I had wiring issues the first month with the cheap black extruder couple and the x axis wiring harness they wanted me to send back the whole machine I just voided the Warrantee and fixed it myself. With barrel connectors on the hot end. For 100 bucks I’ll buy a e3d v6. The us store doesn’t ship to Canada anyhow.
I simplify3d which allows me to control the temperature is in such what’s my next step would be buying a cartridge resetter. I want to replace the hot ends with like a e3d or something similar so I can print materials like stainless steel and carbon fiber and be able to replace the small brass nozzle on the hotend when they wear down.
Mine was under warranty and I had so many problems with it that they sent it back broken and they just decided to send me a brand new unit which was the 2.0a so I kind of got the free upgrade lol
On build quality and having a professional look to it even the xyz crapware. Out of the box for $500 USD + shipping you can’t go wrong. I’ve used pruisa kits, reprap, ultimaker, objet and even a fancy $2,000,000 stratsys that will print metal powder at 20microns! On initial out of the gate get you going xyz is hands down the best unit I’ve found for price and ease of learning curve. Did I like proprietary cartridges in only 4 remaining colours? Heck no! Do I like that if you have a problem you have to send your machine back to xyz for service? Heck no!!! 180days warrentee?!?! WTF Do I love that there is a following of didicater tinkers and hackers that have embraced this little (or not so little) 3D printer and made software that enhances the well build design and positive aspects of the machine? HECK YEAH!!! Do the flash make the mods and if your still upset with your $500 printer sell it on eBay and buy yourself a $2000 kit that you have to assemble yourself and tinker with for months before you can even get a decent print out of the thing.
This is a common problem with a lot of low end printers. The extruder is really designed for one or the other. I had a Makerbot which recommended PLA but could only manage ABS. When getting my current printer (davinci 1.0) I looked specifically for ABS, I wouldn’t trust putting PLA though it. By rule of thumb, if it has a heated build plate it’s for ABS and if it doesn’t it’s for PLA. More expensive printers I don’t think have this problem (but I’ve not tried)
