So the right fix depends on the type of clog. If its low end (near the extruder) you can try heating the hot end and using the atomic method. If its on the high end then I recommend taking it out and cooking the hotend in the oven. 500F for about 15 mins does the trick. Then take something and push the clog out. I normally use a long 1.5 mm Allen wrench from lowes or home depot.
Basically I’ve got a piece of filament about 3" long that when pushed down is below the level that the gears can push it, and when pulled up won’t come out the last bit. I’m basically at a loss as to how to remove it. Exchanging calls with Robo tech support but it’s slow going.
You need to make sure you turn the heated bed off (set the temperature to zero). That’s what eventually did it for me.This should also be listed in the marvin instructions, at least it was when I printed it.