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Sep 2018
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Sep 2018
Oct 2018
Hakka
Sep '18

Hi Everyone, I’m new to this site, so please be gentle. lol
I have had my printer for a few years now & will good results, but now I have a serious problem & the support department are a bit slow.
The printer fires up to the ‘Starting up’ page, then goes white for about 6 seconds, then black/blank for less than a second, then back to the starting up page - repeatedly.
Anyone got any ideas???
I’ve tried re-installing the software on to the internal SD card - no help - pffft.
Thanks

1 month later
Thomasvanhemert
Oct '18

I am experiencing the same issue. Have you managed to solve this by now?

I’ll bump this to see if someone can help us!

Hakka
Oct '18

Not yet. Leapfrog obviously don’t care. I saw their sales team at a expo and even they didn’t help.
I have a couple of ideas.

Thomasvanhemert
Oct '18

I haven’t tried to install new firmware on to the internal SD card. So I will try that possible solutions tomorrow maybe! You’ll hear from me

Thomasvanhemert
Oct '18

I managed to fix the issue by reinstalling the software on the internal SD card. As an additional step, before writing with Win32 Disk Imager, format the SD card. before formatting I got errors from the Win32 Disk softwaye saying it did not have access. Hope you will fix yours too!!