gddeen
1
One of the primary things I like to add to any conversation (except this one) is pictures, mjpg and links.
I take pictures during the prints to keep customers updated. I give an mjpg at the end for the entire print. I use an OctoPrint, OctoPi for video and take window ‘grabs’ in Mac.
When I add them as attachments, they get thrown away. (Because they aren’t additional things to print.)
So, I create a dropbox and add stuff there.
I’d guess it would be a lot of storage to store videos and pictures.
I like the user seeing the items in the conversation and not having to click elsewhere.
Am I doing this wrong? Is recognizing the attachments as jpg, tiff, png, bmp, mjpg
useful to others?
At the end of each print, I document each object with multiple pictures if needed.
(Because I’m bored.)
1 Like
Hi @gddeen, adding image and video updates to the order is actually something we encourage all Hubs to do, so I’m happy we’re on the same wave length here 
I’ve added a screen grab with the add images button on the order page. What type of files/size have you tried adding that it didn’t work? A screen grab with the error message generated could also help! Cheers
1 Like
JATMN
3
I have always added images to my orders… Customers love it! they even send updated STL files this way when making fixes to them before overwriting the original ordered stl
ehud42
4
I have an order right now, where the customer claims they cannot see the pictures I’ve uploaded. Where do the attachments appear on their screen/view?
