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Oct 2015

This is still very counter-intuitive, and taking away the Hubs’ abilities to adjust part volume just seems crazy. Like others have noted in this and other threads, I have had to adjust the part volume on pretty much every order I have received (20+ orders) because the 3D Hubs estimate was not matching up with my part volume estimates (which come from my slicing software that I set up for my printer). This new system makes this kind of adjustment much more difficult and confusing, not only for your Hubs, but for customers who want transparency in their orders. Sorry, but these changes all just seem so sloppily implemented…

Cool, thanks. One feature I’d still like is to be able to offer “rush processing.” Right now, I just list my printers as multiples. Some with smaller lead-times but higher startup prices. Also, it is often confusing for people when I tack on fee for “parts cleanup.”

We should have “additional services.” Be a prompt at time of order.

It would be great having pricing details based on the print height. With DLP printers like B9Creator and Autodesk Ember the printing time only depends on layer thickness and the height of the print. For example, if you have to print a long and thin part that must be oriented vertical it would take a very long time with a minimal volume.

An xy resolution parameter could be interesting as well because limits a lot the number of parts that can be printed at once, but this can be configured only in a few printers like B9

I agree with those asking for a time-based pricing option. I once had a company contact me directly to print some objects that were fairly large. They wanted to supply their own materials for a reduced print cost. I did reduce the price for them, but through the experience I found that the biggest factor for me in price was time rather than materials.

I know that my own time isn’t really involved – particularly since I am using Octoprint to be able to upload and remotely start a print. However for large or fine detail models, a lot of time is necessary to complete a print which means my printer is kept from other uses for myself and from other customers.

Filemon,

I appreciate the effort you have put in to make things easier for the customer.

However, I cannot begin to express my disappointment that you have removed the single most important part of the ordering process. By removing our ability to enter the sliced volume of prints, you COMPLETELY nullify all the work we put into updating our printer pages!

Why have us modify our printers, resolutions, materials, startup costs, and other items, when we will just ignore all that and have to manually calculate the quote for the customer??

Again, you have removed a key functionality that I have relied on since I started printing for 3D Hubs back in January. My opinion of 3D Hubs has dropped considerably because you either fail to comprehend what’s involved here, or are just simply ignoring our feedback. I think you underestimate the importance of being able to enter sliced volumes into our orders.