Says " heck perforated plate contacts and restart printer"
checked all connectors and turned on and off. Cannot lower the bed that the printing head has ploughed into. Repeated turning off and can’t get to the menu to lower the bed
Turn printer off and push plate down. the motors are disconnected when turned off. after that give the nozzle a clean and scrape the bed. if that doesnt work, rechecked the reconnector. if that doesn’t work take bed off unscrew plate and give it a clean underneath.
*****Turn off the machine***** After the machine is unplugged, cam you twist the leadscrew that the build plate is on? You can wind it down pretty quickly. This should at least allow the machine to recover.
Jim we had a similar issue happen more than once and this last time there was a wire short on one of the thermistor/coupler wires. I’m told by a dealer that the extruder cable is the most common replacement item for heatbed related problems so you might try that as well. It’s the wide black ribbon cable fyi