By no means an expert. Try going to unload. And manually push PLA through (you might have to pull it out a bit first) when it finally starts flowing is it straight and smooth or all bunched up at the nozzel. If it is running smoothly perhaps (as mentioned below) the issue is with the drive. You can remove it using the screws on the front fan, check that the grooved drive mechanism isn’t filled with plastic. Last ditch effort would be to contact support (I hear they are pretty good) or try YouTube and look for help with a flashforge creator as they are very similar. If you find out what is wrong post back to let us all know. I find that available support for this unit online is still limited.
I’m going to call support as soon as they open to see if they can help me figure out the issue this printer has been amazing so far I just hope I didn’t screw it up
Hi there. I had this exact same thing happen to me this weekend but the good news is that there is a solution! When you used the unclog tool, you probably “mashed” the filament into the inside of the extruder hole, which then burned solid, and no amount of pushing will force that clog through. First - take a few detailed photos of the top of your extruder so you are familar with the connections and wiring placement. Then follow the steps in the attached PDF to take apart the extruder (this was sent to me by Dremel support). Once you’ve unscrewed the fan and moved it out of the way, first check for any filament in the gears themselves. Then lift the whole unit off of the extruder head and you’ll probably see some filament mashed into the hole. Just take a needlenose pliers and pull it out from the “top” (not through the bottom). If you can’t do that, then trim as much of that “mashed” filament from the top as possible, re-assemble the extruder (be sure that all connectors are fully set), run the “Load Filament” step, and feed new filament into the unit (be sure the end of the new filament is flat). Extruder drive gear unclog service document.pdf 481 (841 KB)
I took off the fan like they said and there was no loose filament at all in the gears so I figure theres pla jammed in the nozzle so then they sent me deep clean instructions which i did but it didnt change anything but I could feel pla inside the nozzle and was only able to get miniscule amounts out I called again and they told me to heat the extruder up with the front fan off for an extended period of time so thats what im doing now
Have had same problem with extrusion stopping. No clogging. The stepper motor is only being properly powered on one pole. So just clicks.
Tracked problem to the ribbon cable having a bad connection. Disconnecting and reconnecting fixes but issue reoccurs. Anyone suggest a permanent solution?