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Jun 2016

I have been getting delayed notifications lately. Sometimes the text msg comes hours after the email, or the otherway around. Im wondering if anyone else has these issues or if its just my phone/carrier

  • created

    Jun '16
  • last reply

    Jun '16
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I get really random notifications. It appears that the SMS queue and email queue fill up on 3d hubs sometimes and that when 3d hubs rolls out an update or has a crash/issue with one of the services notifications are backlogged. I also get a false new order request most mornings at 8am eastern. If you are continuously getting emails before SMS it might be an issue with your carrier. As a statistical average by my own estimate 75% of notices hit SMS first then email within 5 minutes. I get about 3-5 notifications a day.

I had a few issues last week, but it was just 1 day that happened

ive sent you a test message to your hub, see if you got it?

regarding the new orders at 8am i think they queue them from around 9-10pm onwards

my experience is the same SMS first then emails