When creating my hub here I found that the city in the address can only be “1” and nothing else.
Anyone else saw that or has a solution?
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Feb '17last reply
Feb '17- 11
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Hey @ModanProjects, sorry for the trouble. I’ve forwarded this bug to our developers and will notify you as soon as it’s fixed!
@ModanProjects, after investigating whether there is a bug, our developers’ advice is to locate your address on Google Maps, look at how it’s written by Google, and then enter it the same in your Hub dashboard. Let me know if it works!
Hello Asad,
Thank you for your reply, however I still cannot change the name of the city to any name.
Attached is a picture from Google maps with the name of my place - “Midrach Oz”.
Please recheck the issue and suggest how to fix this, maybe you can change it yourself or your tech guys.
On the other hand, maybe I should try to open a new account and you can just move my staff over (review and score I mean)
Before you create a new account, let me try to investigate the problem. What OS and browser are you using?
HI Asad, You fixing the hub is my first choice, creating a new one is only second best. I am using Windows based op. One computer has win 10 and another win 7. (Problem exists on both…)
Great, and what browser are you using? Chrome, Firefox etc?
Crome, only
Our devs are looking into the problem. I’ll keep you posted here - thanks for your patience!
@ModanProjects, our devs have double-checked and the reason why our system doesn’t accept your address is because your specific address doesn’t exist on Google Maps, which is what we use to verify that an address is real. Our suggestion is that you add your address to Google Maps. You can find instructions on how to do that here: Google Map Maker has closed - Map Maker Help 1
Once your specific address is searchable on Google Maps, our system will then accept it.
Dear Asad,
Thank you for your reply.
This will probably not work as the googlemaker does not know any place in Israel.(?!?)
I have copied here several places taken from the Google Maker map typed them in the Hub but still no luck.
You may wel try it yourself the following places:
Where I actually live - “Midrakh Oz”, near town - “Yokne’am illit”, a little further twon - “Haifa”
if you can add any of the i would more than happy.
They all exist on Google maps as well as google maker.
@ModanProjects, please send me an email with your full postal address, including building number, street name and postcode. I will try to have your address verified and added to your Hub.