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Sep 2018

Hello, nice to meet you all, I am new on this forum.

I bought a creatbot D600 last week, and I have a really hard time to make it work properly. I humbly require your help to resolve this mystery.

-The problem : As I do with every new printer I get, I try to print the 3Dbenchy 20, in PLA, with a 1.75 mm filament, and a 0.4 mm nozzle.

-The main issue is : at one moment during each print, the filament gets stuck in the nozzle, resulting in a quick underextrusion then no extrusion at all (pic n°1). When I remove the filament from the extruder, I can see it is gnawed by the filament feeder (pic n°2).

- What I tried :

I am in contact with a Creatbot engineer since the beginning, but his advices have been… unconclusive. I should have used creatware (the creatbot software, but the installer available online is infected with a malware… so if somebody has a clean up-to-date installer, I am interested), so I use the last version of cura, with custom printer.

Temperatures : I tried a range of extrusion temperatures from 210°C to 240°C.

Retractation: I put 1,5mm in the beginning, then removed completely retractation.

Speed : I tried 20 to 50 mm/sec.

Flow rate : 80% to 140 %

Compression nut : I tried to tighten it and untighten it.

Manual extrusion : No problem when I extrude the filament with the panel.

Shell : 0.8 mm

Top/bottom : 0.8mm.

Layer : 0.2 mm

Whatever the parameter, the result is similar. (sometimes, the filament is stuck even after the first layer).

I don’t know if you require more data. If so, just ask me. :slight_smile:

I hope you can help me to solve my issue. Thank you for your time.

PS : Sorry if there are mistakes, english is not my native langage. :slight_smile:

5 months later

Sorry, could you solve the problem? i buy my first 3d printer last week. Its a createbok DE Plus, and im having the same problema.
Sorry for my english. Im from Argentina.

20 mm/s is quite slow.
I don’t use the DX profile in S3D but the DE profile that was sent to my by Creatbot.

You can contact them directly by email and they will surely help you out with that.

I think the issue is mostly the 1.75 mm because I believe the Creatbot was really desinged for 3mm. Are you sure the Bowden tube is the right size of 1.75 mm?

Do you get a clogged nozzle also if you use no retraction at all?

13 days later
4 months later
5 months later