Changing the price after the customer has payed?

[jdenec123]

I was wondering if there was a way to change the price of the job after the customer has payed? I had some pretty large delays due to printer troubles, and I promised a 10% discount. For awhile, I saw a box with the price in it, and I could change the amount from there. But, that box is now gone. How could I change the price after the customer? I don’t want to give a promise I can’t fulfill.

[gabriela3d]

Hmm I’m sure there must be something we can do to remedy this. My colleague @Mercedes will get in touch with you for this one. Let me know how it works out!

[Angel_LaHash]

how about making it a 10% discount voucher, that way you get the person coming back…
But do point out you were sorry for the delays.