Just amending my profile with some new keyword tags but cannot change anything as when I click “Save” a warning box appears with the text:
The value for administrative_area should be blank
Any ideas or help on this error message, obviously it is checking a value, but that field name is not on the profile form?!
Cheers,
Steve
Hi @chunkysteveo,
Thanks for your feedback. I’ve checked your profile and everything is fine. I flagged the problem to our developers.
I sent you an email and I’ll update you as soon as they fix the bug.
Let me know if there is anything else that I can do for you.
Federico
The bug is fixed! Let me know if you incur in other issues.
Federico
It is fixed indeed! Thanks for the quick response! My verification has gone now though, from fully verified to now 96% verified - with the address now saying verified to 24th Aug? Have resubmitted another postcard verification, even though I’ve already verified once?!
Cheers,
Steve
Same thing happened to me a couple weeks ago. Once I alerted tech support they fixed it pretty quick.
-Jesse
Yeah, thanks Jesse - they sorted it within hours, great support team!
Cheers,
Steve
Hi – I’m getting this, right now – so the bug has returned? I’m trying to change my hub’s name and am getting the same error:
Ouch, there was an error updating your hub:
Mark
Think it’s a profile issue… contact support and they will sort it sharpish! Steve
Thanks – have done.
