Go to homepage
8 / 17
Jan 2017

Not surprising the response (or non response) from Prusa. The SD card reader on mine isn’t functioning correctly and even though I told them I meticulously checked everything including running a continuity tester on every line of the two LCD cables, responded back a week later with " have you checked the LCD cables?"

I gave up and just accepted that my SD card won’t function, but it doesn’t matter much since I use Octoprint exclusively.

It’s very sad that they are immediately trying to point a finger at simplify 3-D, but again, not unexpected.

I suspect your problem is related to your build as there are layer shifts. Check that everything is tight including your belts and the x rod tensioners.

2 months later

So the left side of mine also looks like that, and it vibrates and makes this terrible sound with certain y-axis movements. Suggestions?

2 years later

Sounds like your hotbed is not screwed down properly, or has vibrated loose, my suggestion to you is to flip the unit over, and check every screw nut bolt, belt, make sure everything is snug, not reefed down, but snug., belts are tight, but should be able to be squeezed to touch each other in center of axis., check the gears on the x, y, and extruder, they should be tight, the extruder is brass and soft , check if it’s stripped, I had to tap mine to next larger size , m4 x 70 thread, very easy job, and use next larger grub screw., once yo do all this, then the two z axis screws are not centered, to the left end of the axis there are two screws that hit the end of the two horizontal smooth rods, they push on the ends to help fine tune the level of your x axis by loosening one and tightening the other, you can level it, thereby centering the rods., I only wrote this for others searching the issues normal., I would guess this is a mechanical problem vs software…