Are there provisions for customers to request hubs to agree to an NDA and additional copyright restrictions? I have been enjoying using hubs for printing, however I am concerned about releasing my original STLs.
I have read the T&C and there appears to be some sections regarding copyright. How strict are these T & C enforced?
Is it up to the customer to organise NDA’s off site privately with the hub if required?
@3dhub staff - it would be great to have an option for printers to agree to copyright / nda on every job. ( simple check box ) before the order is accepted.
Hi @JohnChen,
Every Hub on our platform has agreed to our Terms of Use and I would like to point you to section 6.4 which state:
“6.4. By submitting 3D Content through the Services or Website, the User grants 3D Hubs and the Hub accepting the Order a non-exclusive, royalty free worldwide non-transferable license (i) to review the 3D Content on the basis of technical specifications (including but not limited to checking for any technical errors); and (ii) to use the 3D Content for the manufacturing of the 3D Print in order for the Hub to fulfil the Order placed by the User.”
This section covers the fact that you, the customer, only give the 3D Hubs admins and the Hub accepting the order the rights to check your 3D file to see if it’s suitable for 3D printing and the right to 3D print the model to complete the order for you. There is no specific confidential agreement in place about the contents of the model but I can assure you that the 3D Hubs admins treat your model with the utmost respect and will never use it for any other purpose.
I would also like to point out that we have never had any complaints about a Hub abusing the uploaded contents provided by a customer.
But if you would like an extra level of confidentiality you could consider asking a Hub to sign a Non-Disclosure Agreement before sending in the 3D model. You can start and inquiry with a hub by going to his/her profile and clicking “Contact this Hub”.
I hope this answered your questions, if you have any more questions or if you have some suggestions for us, please let me know.
Arnoldas - 3D Hubs
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Thank you for answering my questions. Its a clear answer.
I will organise NDA’s separately if the job requires it in the future.
Just to be clear for users reading this post, I’ve not had any issues at all with my current preferred hub, this is just a general question.
cheers
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