I’ve just bought a UM3 and it’s being delivered next week. My choice was based upon various reviews claiming that its print quality was very high. I would agree though that it is an expensive printer and it doesn’t follow that a higher price means higher quality. I watched a lot of videos on YouTube and it seems straightforward to use. I have a CEL Robox single filament 3D printer. When it prints, the quality is good, but it has intermittent problems with my use. Then again other Robox users don’t have problems, and some have problems I don’t have. So it’s a bit of minefield deciding upon the best 3D printer to buy.
My decision to buy a new 3D printer was for the dual filament feature which is becoming more common. I could have upgraded to the CEL Robox dual filament model, but if that had the same intermittent problems, then I’d have wasted all my money. I obtained a free sample of a model printed on a UM3 and asked for the support to be left in situ. This was a soluble support which simply dissolved in water without any assistance - quite brilliant - and the finished model was very smooth.
I wouldn’t say that price was not a consideration for me but it so happened that money became available so I had no restrictions. Technical support is very important to me and I had a long question and answer email session with the seller I’m buying from. Their response not only indicated how they would respond after I bought the UM3 but also checked out their knowledge of what they were selling.