Wow, thanks so much. I really, really appreciate those pictures. Very informative.
So, you need to make sure all the parts are connected, or some parts will break off or just end up in the vat.
Do you add a subsequent cost for the support, or is it figured into your pricing? I assume you add it later, so you can price it determined on how much is needed.
Regarding support, I unfortunately have to add it as an additional cost to each order. There’s no real way to include it in the pricing, because depending on the part’s geometry, big parts can need very little support whereas small parts can need very large amount of support. It’s not uncommon for the volume of support material needed to exceed the volume of the actual part, especially with smaller or detailed models, and there’s just no way to account for that ahead of time.
I’ve taken your advice and started using meshmixer for orientation and support and the results are coming out much better. One thing I was curious about is how much adjustment is needed from the default support settings as I’ve just printed a long strip and unfortunately it detached from the support. Would this just be a case of increasing the tip diameter or did you play with any of the other settings?
Are you using the SLA/DLP preset? If not this is a good place to start. Slightly increasing the tip diameter can definitely help but would obviously result in larger support marks. Slightly tweaking the orientation or angle of the supports can make a difference as well. You want to be mindful of the side being “peeled” first. This is where there is the most danger of separation.