Are you surprised? I don’t think they will even let customers know. I contacted the one repeat customer who had an open order with me and he had no idea things were changing.
It would give us a chance to pull those users from them.
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I’m assuming it wouldn’t be good for business to let hubs try to “steal” their customers. Although I think we could all argue they were our customers, and that 3d hubs was just a facilitator. We made the invoices directly to the customers, not to 3d hubs. I’m very curious how 3d hubs “post apocalypse” will be like. I have some difficulty believing they will be as accessible to most of my customers as I was.
A properly designed system should allow them to monitor all conversations for certain words and flag them for staff to look over later to see if hubs are trying to move orders offsite. Only thing this does is inconvenience everyone.
Unethical hubs that are trying to move future orders offsite would just include a note in box when shipping order. So this does nothing to stop that.
So your complaint is that they weren’t smart enough in depriving the hubs of any future income from customers they had through 3d hubs?
Unethical? Are you serious?
Unethical is to build your entire business on the backs of the hubs and them kick them out when you think you can do better without them.
I could agree a hub was unethical if they were trying to move customers out of 3d hubs 2 years ago, but certainly not now. No one in their right mind is thinking if it’s correct to take customers from 3d hubs when there’s a knife stuck in their backs.