I love my new M200. It’s been busy for thee days now of non stop printing. It’s been making flawless prints! I do have some suggestions for improvement:
1. On the Mac version of Z-Suite the installation is not well documented. On the first run of the software it presents a dialog box requesting the user to enter a password and then appears to freeze. (Meanwhile it’s scanning the hard drive for components or something…) This freeze can take up to 20 minutes before the process completes and you can type in your serial number to run it. I strongly suggest a different dialog to start that says: “Installing first run. Please be patient this may take up to 20 minutes to complete.” Then AFTER the process completes put up your serial dialog. (After the program is running again.) Even better put up a progress bar about this mysterious activity…
2. In both Mac and Windows versions of Z-Suite… I notice if I launch the program and slice a model the progress bar progresses smoothly in small increments as the slice process completes. If I go back to make a change and re-slice the progress bar does not progress smoothly. It moves in 50% chunks. Somehow the progress bar is not getting re-initialized properly after a previous slice attempt. The work around is quitting the application and starting again from scratch. Seems like this could be fixed?
3. The M200 firmware works very well… But it would be nice if you could pause a print. Or pause to reload material. It’s not fun if you run out of filament 10 min before the end of a print.
Seems like there could be an option to pause the print, re-load material, and continue.
4. Seems like the platform connectors could be better. And the small connector is way to fragile for daily use.
Otherwise… You have the best printer under $2000 on the market. Love it!
3 Likes
Hello,
1.
Good idea, noted and passed to software department.
2.
Same here, noted and passed.
3. You can Pause, both from firmware and Z-Suite. To pause during a print, please press LCD knob for about 10 seconds.
In, Z-Suite, after slicing model, there is a Pause option.
Regards,
4 Likes
On 1. you are lucky you only hit that hurdle. There are far more hiccups in the Mac install.
On 3. Press and hold the toggle button. It takes a while and you have to keep holding it in, supposedly 10 seconds but I’ve felt at times it was longer, and it will pause.
Hello How are you. I’m not sure why you have problems on Mac platform as my multiple Mac installations finished within 10 - 12 min max. On Pause request, there is one.
Check your microcode as there is awesome Pause function. We are using it frequently to print multicolor parts. Bear in mind that color will appear on layer bands. Check our social media to see latest multicolor we printed. Www.paliproto.com
Facebook tag #paliproto or Twitter.
Happy multicolor printings.
kuba
paliproto 3D printing
You can add pause during z-code build. It It is much more clean and it will completely discharge old material for fresh crisp color.
kuba
point 3 you can pause the print by a long press on the button on the zortrax, till it beep, then you can choose to change filament, cancel print or continue the print
connectors seem fragile, but I use daily my m200 since more than one year and hav no problems with them
1. I have pc no comment
2. hmm interesting never noticed it
3. You can, just hold down the button for 10 seconds you can pause and you can change filaments
4. I know right… I’m scared every time I take that out
Ya i’m in love with mine too
Thanks Marcin! I did discover #3 yesterday on my own. I was not holding the button long enough. I looked through your owners manual. I did not find any mention of the pause feature. I am guessing you added it after the manual was written. 
That’s a great feature. Thank you!
Personally I wouldn’t go for a Zortrax (more of a RepRap guy myself) but I have to say I’m extremely impressed by the fact that you’ve actually found customer feedback, responded to it, and passed the suggestions to your development team. It’s a rare company nowadays with that kind of community interaction.
I’ve seen excellent prints come out of Zortrax machines. Now that I’ve seen this as well, I’m sure I’ll be recommending Zortrax to anyone who wants a printer without the hassle of going the Reprap route.
Thanks to all of you for all of the responses & help! Yes… I did discover the pause feature. (I was just not holding the knob down long enough…) I did not see any mention of the Pause feature in the owners manual or support documents. But it’s certainly an important feature.
It’s the fact that Mac installation takes 10-12 minutes with no progress bar or text hint that leads you to believe it’s frozen. There is no documentation that tells the user to wait for 10 min. Anyways… Eventually it does work and it’s working great!
So far the support I have been getting from Zortrax has been OUTSTANDING. They do seem to be very committed helping customers. About the only drawback I can see to this machine is the fact that Zortrax filament is currently priced about 2X more than generic filament from many vendors in the USA. (Including Amazon). Paying $75 for a roll of filament is hard to swallow when similar generic filament is selling for under $30. Some vendors such as Maker Shed seem to have some original stock that’s selling for around $20 for ABS. But Amazon is selling the Z-ABS at around $40. I can only hope that Zortrax finds a way to get the filament pricing down a bit on Amazon. Otherwise it’s an outstanding plug & play printer with great support.
To 3.
You can pause a print and change the filament. Just press the select-button for 10 seconds and your print will pause. At this point you can resume the print or change filament.
Stop buying through Amazon. Your paying way to much there. Order through resellers directly, its free shipping and usually only takes 2-3 days to get.
http://www.exoticdesigns3d.com/store/c21/Z-Filament.html
Never have ordered anything for the Zortrax from Amazon. Usually order from Maker Shed because they still have the ABS filament for $19.95.
All other resellers I have looked at (Including Amazon) are selling the same ABS filament for $39-$45 a spool.
