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Jul 2015

Hey Jesse, sorry I somehow missed your comment. Just to clarify: we understand the importance of email communication and that of evaluating the printability of a job, among others. This is why we enabled the order flow page where both customer and Hub can discuss about the print in question, even before the Hub accepts or declines it the transaction.

Moreover, we made Hubs even more easily reachable for contact, by adding clickable user profiles here on Talk, on top of the Contact This Hub button on your Hub page. We certainly don’t want to limit communication with customers, on the contrary, we’re trying to make things as smooth as possible, for you not to always switch to other platforms (email, etc). But to have everything in one place.

In hindsight, my comment might have sounded a bit harsh, but this was certainly not my intention. Hope this clarifies things.