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Feb 2016

Are you always printing with 0.4 mm layer height at least?

The max layer height recomended for a 0.4 nozzle is 0.36 mm. If the leyer height is higher the layers won’t stick well to each other.

The problem will be worse and much notable in models with smaller surface (as shown in the pict.).

Reduce the layer height to 0.15 mm (even if the prints take too much longer). If it solve the problem, increase gradually your layer height.

Don’t just math it out. Its not that simple. Things will work - there are other issues going on here. the smart extruder is far from perfect. there are a wide range of values that will work. 0,04 is not statistically significant!

There is a switch. It is there to stop the print when you run out of filament. On a home made 3d printer, when you run out, it just keeps going. You get a half done print. Makerbot added both a switch, and an encoder wheel (the wheel spins, it expects 5mm of filament to move, the wheel can measure 5mm, if 3mm or 8mm moves, it trips an error and stops the print “filament jam detection”). That is the “smart” part of the smart extruder. People keep posting on here - even though they CLEARLY don’t own a makerbot 5th gen. The 5th gen is a completely different type of beast. Its not a replicator 2. Its not a reprap. Its a 5th gen. And there is a reason there is one nailed to the wall of almost every makerspace out there. I got 2 years with mine - and I have learned to love to hate it. You have to treat the 5th gen differently.

I am willing to bet she has the old smart extruder. I still have the old one. I get the feeling makerbot keeps the 3d printers in a warehouse, and hers is probably a year and a half old as of today. I agree with the get the new extruder idea. The PTFE tube the stuck inside the thing is something they should have done out of the gate. I still hate their extruder design in general though. Even the new one is still a terrible design. But its a huge step in the right direction.

Never mind the filament jam detection. If you didn’t mess with it, its on by default. Call makerbot and ask nicely. You might be able to get a second smart extruder for free. Good job on keeping the filament dry. Fresh filament is the best kind. You can dry it a 60C in an oven of some sort. Also be sure to keep it clean when its on the machine. Dust gets all over filament.

the makerbot slicer has always worked around issues great for me. Sometimes there is an actual large defect, but 99.5% of the time the makerbot slicer just makes it work.

Print only 1 thing at a time. The bird, once it has started, cant be stopped. And if it messes up, that little bird will kill your lock ness monster. As much as is possible, print only 1 thing.

I probably do have the old extruder. I am not sure if they look any different. But if the update was for the new extruder which is what I am hearing and now it doesn’t work. That would make sense.

I am in constant contact with tech support. They keep askng for all kinds of things logs, serial numbers of the printer and extruder, types of computers I am using when it makes the errors (dell, HP, and Toshiba ) laptop or desktop, operating system (windows 10). Hopefully there is a common denomination that will cue what is wrong. They were going to send a new extruder then started asking all of these questions and said they had to check all of this first.