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Feb 2016

I have tried to heat the extruder without the filament and it keeps telling me to load the filament. I am doing something wrong there. Test prints from the machine always come out right. I will keep trying.

Thank you for your help

Hi Sue! I have been wondering what software are you actually using to print? Tinkercad or the makerbot slicer?

Never mind the filament jam detection. If you didn’t mess with it, its on by default. Call makerbot and ask nicely. You might be able to get a second smart extruder for free. Good job on keeping the filament dry. Fresh filament is the best kind. You can dry it a 60C in an oven of some sort. Also be sure to keep it clean when its on the machine. Dust gets all over filament.

the makerbot slicer has always worked around issues great for me. Sometimes there is an actual large defect, but 99.5% of the time the makerbot slicer just makes it work.

Print only 1 thing at a time. The bird, once it has started, cant be stopped. And if it messes up, that little bird will kill your lock ness monster. As much as is possible, print only 1 thing.