Not getting orders

Galactic3D · 2017-05-31T15:30:27.000Z

I have over 1000 views, have low prices, and am offering free shipping over $12. I can not get any orders though (Besides a few orders from family). I would loves some tips and things I should maybe change/add to my hub. Thanks!

My Hubs: https://www.3dhubs.com/service/238771

cobnut · 2017-06-01T11:34:09.000Z

Hi @Galactic3D I can’t see anything obviously wrong with your Hub, I think you just need to be patient, it takes time for a new Hub to move up through the ranks and you’ve only been a member since April! The process does accelerate as (hopefully) you’ll find that “real” customers become repeat customers, but it really is just a case of waiting and doing the best job you can to keep the reviews high. I’m sure you’ll get there.

Galactic3D · 2017-06-01T11:37:48.000Z

Thanks!

keebie81 · 2017-06-01T13:19:41.000Z

Your color selection is extremely limited also. More colors would give customers more chances of finding the color they need

cobnut · 2017-06-01T15:34:14.000Z

Good point. I always put a “false” colour in called “ASK - Any colour next day”, which (I hope) encourages customers to enquire about a colour I’m not currently listing. Of course, this does mean you have to have a reliable supplier who can deliver next day…

Galactic3D · 2017-06-01T15:38:44.000Z

Thanks for the suggestion!

mx20100 · 2017-06-02T07:47:29.000Z

Hey Galactic,

It also took me a long time to get some orders. Try to advertise (in form of a post) on social media more often (like every 2/3 weeks or so).

Maybe get a 4th color for PLA (I would recommend black since you already have white) Black and White seem to be the most popular colors.

I also only got my real first order when I reached 10/15k views. After the first order and making everything perfect you’re good to go.

I would change the shipping methods as well, even though you give free shipping over $12 they still are a bit costly. Try going through the different websites of different carriers and see which is the cheapest. Also I would put pickup as an option as that is what most of my customers want.

The description and pictures look good though.

Take a look at other people’s hubs and see what they have different and try to adapt your hub to the current “demand”.

I hope this helps a bit

Good Luck!

Galactic3D · 2017-06-02T13:01:10.000Z

Thanks for all the help! I have lowered shipping cost by going through paypal and have ordered some black, yellow, and green PLA filament.

Not getting orders

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