Hi message me through e-mail I will help where I can
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2 months later
10 days later
8 days later
8 days later
I know it may sound silly but has the belt for the extruder become loose, or is it not running smooth this can cause a judder 
Chris
7 months later
The problem is you people are paid to tell lies on the phone. “Waiting on back orders”. “We’re expecting circuit boards in the next couple of weeks” biggest pile of bs company I’ve ever had the misfortune of knowing.
You can apply for a refund via your credit card, if you used it for any instalment.
If you paid, by debit card, you can ask your bank to refund the full amount.
I became very ill so, I haven’t been able to do anything.
My V3 is collecting dust!
I am getting a Markforged Onyx Pro soon so, I will be progressing in other way’s.
I will continue to slate Eaglemoss at every opportunity!
1 month later
Lets see
Printing leaning towards the left was a loose belt pulley grub screw y axis
no Z drive was the hood limit switch not activated
poor bed adhesion was print bed too cold and used blue painters tape - bed heater died ebay replacement now get 100c on the bed
Shutting off halfway through print was PC going into power save mode
not printing ABS heat head not hot enough cured by wrapping print head in cotton insulation and kapton tape gave me another 20degrees C
update the firmware and run software as administrator,
also I have ditched the lid, the Lexan cover and the print head cover and the Teflon tube,
now getting quite good prints