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Jul 2018
7 months later
1 month later
14 days later

I don’t know if this is a z offset issue or not, I have an Ender 3 and I haven’t see this issue. However, you might want to replace your firmware, TH3D has a pretty good copy of of Marlin firmware that works well with the Ender 3 and you can see a video how it’s done here Ender 3: How to install a bootloader and update firmware - YouTube 379

With the upgrade you will get z offset plus thermal protection which you may not have now.

Cheers
-Bob

Hi there! So I had this problem too just today, and I believe it is because I had pushed the button “Set home offsets” and then manually moved my hex nut based home buttons (Generally the factory diy kit has the Y axis home too far out so the extruder will overhang the bed which is frustrating.) . Once you find out how to level your bed under auto home, if you do not repress that offset button, the printer will think that in order to print on the bed it must start at those offsets you set as you tried figuring out how to home it, making it start at home, but initializing the print at that .5 to 1 cm high at what it thinks is the center of the bed. It’s an easy fix. I’m sure there could be other factors too, this is just what worked for me!