New Shipping Options

Perry_1 · 2016-06-21T17:18:48.000Z

Yes, this looks perfect. Thanks for listening!!! Now I don’t have to ask the customer every time if they need overnight shipping, and I can charge the customer the exact price, without overcharging the customer or losing margin.

Thanks so much!!!

Left · 2016-06-22T07:13:05.000Z

@Luuk For some reason, I can’t fill in the form. It doesn’t recognise the country

Luuk · 2016-06-22T09:02:53.000Z

Hey, what country are you trying to list? Some countries we unfortunately cannot ship to/do business with.

Left · 2016-06-22T09:11:15.000Z

Just Belgium,

Its weird, cause i would expect when i enter “B” the posibilities show up.

Luuk · 2016-06-22T09:15:11.000Z

Hey, i’ve set up a test shipping option that listed Belgium for you. Can you check if it shows for you?

Left · 2016-06-22T09:40:56.000Z

Hi @Luuk,

It doesn’t work.

I attached a screenshot.

Thanks

ScreenShot.png1173×404 26.3 KB

Luuk · 2016-06-22T09:46:48.000Z

Hey, and what about any other country? Can you list those? Perhaps you could try using a different browser? I use Google Chrome. I also see the shipping I listed on your account. See attachment.

kubuz_0.png969×364 25.9 KB

Left · 2016-06-22T10:01:33.000Z

@Luuk

Actually, I can’t see your entry, Also I cannot list other countries and nether in a different browser. Tested chrome,firefox and internet explorer. Weird. I do not have special settings of anything I am aware of that can cause any troubles

Luuk · 2016-06-22T11:39:33.000Z

Let’s take the discussion offline. I’ll email you.

JF43FR · 2016-06-23T08:00:00.000Z

I have the exact same problem with ‘France’ or ‘Europe’. I also tried to fill in with North-america and does not get listing either. The form does not allow me to save anything. Please Help!

Note: I tried with Chrome and Firefox and deactivated all adaware plugins.

Brian · 2016-06-23T08:22:12.000Z

Hi @JF43FR can you try it again, we just updated a fix for your issue.

Brian

Left · 2016-06-23T08:26:10.000Z

@Luuk

Its working now.

Thanks

JF43FR · 2016-06-23T09:46:26.000Z

Thanks, my problem is solved

victoriarobox · 2016-07-01T16:33:05.000Z

I set up my shipping with the “per order” option, and I stopped showing shipping as an option. I switched it back to the legacy option, and I still don’t show as offering shipping.

JATMN · 2016-07-01T16:40:09.000Z

Shows you ship when I look at your hub…

victoriarobox · 2016-07-01T18:16:16.000Z

I just switched it back to legacy. Perhaps there was a propagation delay for the setting. Thank you for checking for me.

Previously I had set up the new style shipping as soon as we were notified. This morning it still wasn’t showing that I offered shipping.

Brian · 2016-07-04T06:38:00.000Z

Hi Shaun,

We’ve seen this happen some times when the back-end call to save the options gets interrupted, it talks to the old part of our website so it takes a bit longer.

Glad to see you managed to figure it out, I just checked and you showed up for shipping.

Brian

Lembach3D · 2016-07-06T08:59:09.000Z

Hello everyone,

i think the new delivery options are great!

After my first few deliveries, i figured out a standard pricing system anyway, in order to quickly tell the customer what the total cost will be.

This way my customer will get this information right away in the order process.

In the end it always has to be some kind of estimate. If you aim to low, you wont make profit. If you aim too high the customer will feel tricked.

This way the customer knows up front what to expect. I think it makes things easier and especially faster. In this business time is Money.

best regards

Anreas

PepCo_Parker · 2016-07-15T02:59:42.000Z

Just from experience, Canada post wanted 9$ for a particular part and box to be shipped to the US but it was just before the potential strike so my usual postal lady advised I go elsewhere. I ended up shopping UPS who wanted 96$ for next day shipping, 87$ for two day and 68$ for three day. The cheapest I got was 32$ for seven day. Mind you this was a 200g part in a 12CMx12CMx12CM box. Shipping rates are all over the place anymore. A flat rate in my opinion is an awful idea.

victoriarobox · 2016-07-15T04:00:57.000Z

A tip: I’ve read that padded envelopes are sometimes better to ship in than a small box, as they take less of a beating due to how they are handled.

Your box was on the larger end, but keep that in mind for the future.

Also: Purolator was a bit less than UPS, last I looked. Did you check them out?