Brian, if I were you I would not bother with putting in states or regions, etc.
It does not solve the issues.
Perhaps a warning to the customer that the shipping quote is that, only a estimated quote and the hub may lower or raise the shipping quote based on actual shipping costs.
I sincerely believe this would be the only solution at this time.
Peter
How big can this $6 part be The only order I have ever shipped with $20 shipping was going to Canada where 1oz costs $10. My highest shipping cost in the US after more than a hundred shipped orders was $12 for priority mail and that was a $600 order that used an entire spool of filament. I charge $3 for most orders and fanatically track everything and am generally a few cents in the black on shipping costs (postage, padded envelope and thermal label) overall.
One of the big benefits of selling 3D printed parts is that they are light and you can offer low priced shipping to overcome the objections US consumers have to paying for shipping. You are also the manufacturer and can self insure pretty easily. Buy more sizes of padded envelopes, most parts go in the 6x9, but I have two larger sizes for other stuff that does not fit in the smaller one. At 25-35 cents each in low quantities they really cut down your shipping costs compared to boxes unless you are shipping truly massive volumes (You have a 40% or greater UPS discount).
You probably need to look at lower price postage options like first class for $6 prints, you are wasting a lot of money using priority mail for inexpensive items to maybe get it to the customer a single day faster. I can ship you an 8oz part from Seattle to Miami for $3.40, I can’t think of a part under $30 I couldn’t ship in a padded envelope first class.
Hi @JF43FR can you try it again, we just updated a fix for your issue.
Brian
I set up my shipping with the “per order” option, and I stopped showing shipping as an option. I switched it back to the legacy option, and I still don’t show as offering shipping.
Shows you ship when I look at your hub…
I just switched it back to legacy. Perhaps there was a propagation delay for the setting. Thank you for checking for me.
Previously I had set up the new style shipping as soon as we were notified. This morning it still wasn’t showing that I offered shipping.
Hi Shaun,
We’ve seen this happen some times when the back-end call to save the options gets interrupted, it talks to the old part of our website so it takes a bit longer.
Glad to see you managed to figure it out, I just checked and you showed up for shipping.
Brian
Hello everyone,
i think the new delivery options are great!
After my first few deliveries, i figured out a standard pricing system anyway, in order to quickly tell the customer what the total cost will be.
This way my customer will get this information right away in the order process.
In the end it always has to be some kind of estimate. If you aim to low, you wont make profit. If you aim too high the customer will feel tricked.
This way the customer knows up front what to expect. I think it makes things easier and especially faster. In this business time is Money.
best regards
Anreas
Just from experience, Canada post wanted 9$ for a particular part and box to be shipped to the US but it was just before the potential strike so my usual postal lady advised I go elsewhere. I ended up shopping UPS who wanted 96$ for next day shipping, 87$ for two day and 68$ for three day. The cheapest I got was 32$ for seven day. Mind you this was a 200g part in a 12CMx12CMx12CM box. Shipping rates are all over the place anymore. A flat rate in my opinion is an awful idea.
A tip: I’ve read that padded envelopes are sometimes better to ship in than a small box, as they take less of a beating due to how they are handled.
Your box was on the larger end, but keep that in mind for the future.
Also: Purolator was a bit less than UPS, last I looked. Did you check them out?
No that day purolator was closed and they were my only option. Also, that box was by no means large, it literally fit in the palm of your hands. I can understand if the box was like a foot by a foot and weighed 10lbs that they would charge that much. But something as small as that was outrageously priced
Definitely use a padded envelope next time.
The part was about 9cm tall, it was too much for a padded envelope. I’ve used them before for smaller prints, it’s a good alternative and depending on the part I normally won’t have to worry about it damaging as its naturally strong enough.
