This should not be surprising at all. In fact, expected this from makerware eventually and you should have already started a “jar” to save the $140 for the two seats of Simplify3D. This thread should tell you all you need to know. 19
Go for simplify3D. I dont even bother with makerware. the support structures are horrible. You can sell 2 cool 3d printed things that can’t be created with makerware and make back the $140!!
I only have a Z18 which uses the 5th Gen smart extruder. The error I keep on getting is “tool path error” and having spoken to makerbot in the U.S. Is that by using a higher temperature it wears out your extruder quicker than usual. For me I would say every 4-6 weeks and at a cost of £180 each it does get quite expensive to run.
Sorry Kristal- That sounds about right for the Z18 ONE guy managed to get his running OK @ the google groups! others have figured it would cost 12,000 bucks per year to operate due to the “smart”- yeah right- extruder. If it’s possible send it back and keep your money.Most of the 'anti makerbot discussion is all entwined within the 5th gen.
Well, that’s why you go with the extended warranty. And a new extruder every 4-6 weeks? We’ve put about 500 hours on our current smart extruder with only a few homing error false alarms.