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Feb 2016

My original review below was a cautionary tale for anyone buying the M3D. I received a new one about a month ago. Taking the cover off the print head and looking around, it has been redesigned in may ways. I have had much better luck with this unit, consistent prints and the failed prints with this printer were the result of me working with the variables, such as temperature, etc. not a product problem. For the money, I would now say this is a very good first 3D printer now.

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I was a kickstarter backer for this item. It did not work out of the box. I got birds nests on everything. I gave it a little time as they were filling kickstarter orders and, all early kickstarter delivers, regardless of product, are really beta items, no matter how you slice it.

The support was helpful in the beginning. They were aware that the early units shipped with substandard parts, and they sent me a new extruder, and a new fan. I would get one good print and think it was fixed. I never got more than one good print in a row, and never got anything to print successfully that was more than 3/4" tall. I went through a lot of filament with only about 5-6, certainly less than 10, prints to show for it.

M3D finally threw up their hands about a month ago and advised I submit an RMA. the RMA took 3 weeks for a response. The response was that they were not going to stand by the product, but that I can buy a refurb for discount from the price of a new printer. I took this option, only because I have filament and extra nozzles that I bought because they were clogging on every print at the end. However, I paid for the replacement unit on 2/22/2016, and got a notice that the order shipped complete. Tracking the order only shows a label created, this is on 2/27/2016. I HAVE NO IDEA IF OR WHEN THE REPLACEMENT THAT I PAID FOR, THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY, WILL EVER SHIP.

The concept is great. It is easier to use and more consumer friendly than any other printer I have seen. However, I would not at this time advise purchasing this product. Mainly due to the fact that M3D did not support this product in a manner that it ever functioned properly. I view my kickstarter pledge (as I view all my kickstarter pledges) as an investment in the technology. Not as a purchase of a product. This is the only reason to buy the M3D at this time.

  • created

    Feb '16
  • last reply

    Jun '16
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1 month later
2 months later

@StephenC How often do you have to manually adjust the nozzle height ?

With the standard M3D software I run a bed calibration each 1-2 days or so.