Very good idea! I fully support it.
@Brian “The fact that you offer pick-up very close to your Hub isn’t what we’re after”
To be quite honest in the nicest way possible, I’m not after someone showing up at my front door either, where I live, knowing I may or may not have expensive equipment there. Thus the off hub location that is not my house. The address system needs to be corrected for pickup location verification and not where you live.
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Tried on following:
Firefox - Ubuntu 15.10
Firefox - Win10
Edge - Win10
No luck with picture upload so far…
All done and verified now, thanks :-). The postcard was nice too.
Are you planning to add any visual indicators to the hub pages (or a badge) showing whether a hub is verified or not?
Brian
March 19, 2016, 6:03pm
97
Yes we’ll roll it out to more users over the coming weeks and once we have a fair distribution we’ll start showing it in the checkout.
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JATMN
March 21, 2016, 3:01pm
98
Interesting issue…
Brian
March 22, 2016, 7:58am
99
Hi @JATMN that’s annoying. Sound like an issue of caching or local storage, we’ll have @martijnarts take a look this week. Thanks for reporting it, should be an easy fix.
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Still unable to view the order page on my iPhone 5s which is annoying when you need someone’s address at the post office which happened to me yesterday! Can you advise when this is being sorted?
@Filemon Are any decisions being made regarding the customer review indicator? As reviews are one of biggest factors to facilitate more orders I imagine there must be other users that want to keep track of this easier.
No, not yet. Although this systems will allow us to iterate a lot faster, It does take a few weeks (I wasn’t specific enough earlier). So will need a bit more time for this
I hope it is high up on the list. If you need someone to test it please let me know.
Brian, I have received my code and verified my address, and all looks good. I can leave the address as it is, as it includes both my physical address and my mailing address. It just doesn’t have the name of my hub, which isn’t terrible.
Brian
March 24, 2016, 4:48pm
105
Oke, lets keep it like this for now and if you run into any issues just let us know! Good to hear the verification worked out!
Any news on a review indicator yet? Its getting frustrating to keep track.
Maybe you could let me know if it is being worked on or not?
Brian
April 6, 2016, 8:45am
107
We’re not working on this at the moment, but we understand the importance of reviews for Hubs. For now the quickest way would be to open completed orders in tabs once a week and remind the customers that haven’t reviewed you.
Once we roll out more status updates/notifications on the order page we’ll be able to show if an order was reviewed or not, but right now we don’t have the functionality to easily add it in. So please bear with us.
Sra1
April 20, 2016, 5:17pm
108
Any news on expanding hub verification?
I’m seeing my hub get lower and lower in average search positions, despite getting more 5* reviews. I’m guessing the Level 3 hubs are verifying themselves increasingly often and are given higher weightings in the results accordingly. Nice for them! When can level 1ers expect the same feature? Worried that without it, progressing from level 1 becomes increasingly difficult.
JATMN
April 20, 2016, 5:51pm
109
Just setting a custom header banner and sig picture will increase your ranking alone. Hubs with default settings get lower ranked. This was actually announced by 3DHubs not too long ago… Also should elaborate on your description a lot more. Give more detailed descriptions of your pictures too and (not my design’s) should actually include the thingiverse link (or whatever site it was downloaded from). Also you should post a lot more pictures of interesting things that you think people would generally want printed (phone cases, toys, gadgets, statues) put details about the print in the description of the picture as well (layer resolution, material type, infill, etc.)
Brian
April 20, 2016, 9:24pm
110
The wider roll out will happen in May, we’re currently ironing out the bugs. As its only available to a small group of Hubs we’re not (yet) taking it into account for ranking.
Cheers,
Brian
1 Like
Sra1
April 20, 2016, 9:54pm
111
Thanks, thats great news.
